الأحكام والشروط

القسم

Compensation and Refund Policy

If you encounter any problems with your order, please reach out to our Twinkle Customer Care Center within 48 hours of receiving your delivery. Our dedicated team is here to provide you with various solutions. In some cases, we may request a photo of the items you received to better assist you. Rest assured, we are committed to delivering your order promptly. However, if your order is delayed by more than 4 hours beyond your scheduled delivery time, please don't hesitate to contact our Twinkle customer service for assistance. Please note that this policy does not apply to delays caused by factors beyond our control.

If the recipient information you provided is incorrect, Twinkle cannot be held liable for any delays or deliveries made to the wrong person or address, and this will not be eligible for refunds or compensation. Twinkle also cannot assume responsibility if the intended recipient refuses to accept the gift or arrangement.

Refunds for orders made through Twinkle's online payment gateway will be issued exclusively through the original credit or debit card used for the transaction. While we strive to expedite the refund process, it's important to note that when banks are involved, timelines may vary beyond Twinkle's control. Any Twinkle credit refunds or compensation may take up to 72 hours to reflect in your Twinkle wallet.

Cancellation Policy

If an order is canceled at least 72 hours before the scheduled delivery slot or if the recipient declines the order before we commence preparation or delivery, we will make every effort to accommodate your cancellation request, potentially resulting in a full refund.

Once we receive your request, our team immediately begins the process of preparing and coordinating high-quality, customized gifts and setups for your order. Given the nationwide scope of our network and our commitment to ensuring timely delivery, cancellation requests for orders already in preparation can be challenging to fulfill. This is because we proactively initiate the preparation and delivery process upon receiving your request, making it difficult to halt or cancel such orders.

Please Note that all edible and brand items are excluded as these are prepared more than 24 hours before the time slot.

Cancellation of order by Twinkle

In exceptional situations, Twinkle reserves the right to cancel your order. If such a situation arises, Twinkle may, at its discretion, provide you with a full refund either through your bank or in the form of Twinkle credits.

Such cases might include inability to confirm or deliver your order, recipient’s address being outside of our delivery zone, in the rare scenario where the product is not available or for any reason we are unable to process your order and we could not find you a suitable replacement after contacting you.

We regret to inform you that in cases where your order has been fully prepared and we are unable to reach you or the recipient promptly, or if we have made delivery attempts more than 3 times within 48 hours, your order may be canceled without a refund.

Terms and Conditions

These terms (as well as all documents referred to herein) specify the Terms and Conditions (the “Terms”) which will apply when an order (‘Order’) is placed from the products (the “Products”) referred to on the Twinkle (‘Twinkle ’, ‘Our’, ‘us’, ‘we’) website or mobile application(s) (iPhone or Android) (the “Platforms”). Please read these terms carefully before ordering any of our Products.

If you have any questions concerning these Terms, please contact us before placing any Order.

If you do not agree to these Terms, then you may not use the Platforms.

Twinkle reserves the right to modify these Terms from time to time, at its sole discretion, without prior notice. You agree that each visit you make to the Platforms shall be subject to the then-current Terms and Conditions and Privacy Policy if applicable and continued use of the Platforms following modifications of these Terms confirms that you have read, accepted, and agreed to be bound by such modifications.

If you do not accept the notified changes you may continue to use the Platforms and the Service in accordance with the existing terms, but certain new features may not be available to you.

In the event you are a consumer, your legal rights will apply in addition to these Terms but will not replace them, unless there is a contradiction and the consumer rights are mandatory, then the consumer rights will prevail and apply.

In all the countries in which we operate, and in addition to consumer rights, all laws and regulations relating to e-commerce and electronic transactions, as well as any specific laws to our industry, issued by any governmental authority, shall together with these Terms be applicable, unless a contradiction arises between these Terms and any mandatory law or regulation amongst the aforementioned laws and regulations. In such case, the mandatory law or regulation will prevail and apply.

By setting up a Twinkle Account, you confirm your acknowledgement and acceptance of these Terms.

You must be 18 or over to accept these terms and use the platforms or its related services.

These terms also apply to all merchanting channels of the company and its affiliates including, but not limited to, the internet, telephone, catalog, radio, television, mobile device, social media and participating retail stores. By accessing any of the company merchandising channels, and any areas of the service, you agree to be legally bound, and to abide, by these terms. Please be aware that these terms contain a class action waiver that waive your right to a court hearing.

WHO WE ARE AND WHAT THIS AGREEMENT DOES

If you placed the Order in respect of Products to be delivered in Kingdom of Saudi Arabia then this contract shall be between you and Twinkle Company incorporated in KSA with commercial registration number 1010813185

YOUR ACCOUNT

To become a user on the Platforms of Twinkle , it is required that you undertake to comply with the provisions of these Terms. By creating an account or ordering a Product using this system, you also agree to be bound by these Terms of Twinkle.

You are responsible for making all arrangements necessary for you to have access to the Platforms. You are also responsible for ensuring that all persons who access the Platforms are aware of these Terms and that they comply with them. By viewing, using, accessing, browsing, or submitting any content or material on the Platforms, you agree to these Terms as a binding legal agreement between you and Twinkle , without limitation or qualification. The term "you" or "You" shall refer to you and/or any person or entity, who views, uses, accesses, browses, or submits any content or material to the Platform, as well as you and/or any person who performs an actual order from your account by using the Platforms. Therefore, it is acknowledged and understood that you shall be responsible for the security of all credentials of your account including password and that you shall be responsible for paying for any Order placed from your account.

YOUR ORDER

Once you have selected your Order from our Products you will be given the opportunity to submit your Order by clicking on "Checkout" button.

Please note it is important that you verify the accuracy of the information that you enter and correct any errors before clicking on the "Checkout" button since once you click on this input errors cannot be corrected. Upon receipt of your Order, you will receive a notification by email sent by us.

Twinkle will begin processing your Order and we will send a message on the final page that your Order has been received and sent successfully to the provided delivery address. You are responsible for paying for the Product(s) ordered using your account, and for related delivery charges, even if you have ordered the Products for someone else. If any payment made by you is not authorized or restricted for any reason, you will be automatically re-directed to the previous page on the Platforms and the Order will not be confirmed.

ALLERGY WARNING

Our products, which include but are not limited to foods and various items available on our platforms, may contain allergens that are not explicitly listed in the product descriptions on their respective pages. We strongly advise customers with known allergies to exercise caution when ordering our products. Individuals with severe allergies should abstain from ordering items that may pose a health risk to them. By using our services, you acknowledge and agree that you understand our products may trigger allergic reactions, and under no circumstances shall we be held responsible for any allergic reactions experienced by you or any third party after placing an order for our products.

PRODUCT DELIVERY

In the event that you or the intended recipient do not provide an alternative delivery address during a Twinkle product delivery, the ordered product will not be delivered to any other location. In such a scenario, you are responsible for accepting all legal consequences that may arise from ordering products to an incorrect or invalid address.

LOSS AND DAMAGE TO PROPERTY

1. Twinkle does not provide cargo/delivery liability or all-risk insurance for any Item or product (collectively the “Item”) being sent or received by the Customer.
2. The declared value of any Item does not deem Twinkle liable in connection with the shipment/delivery of that Item, including but not limited to, any loss, damage, delay, mis delivery, recipient’s rejection of the delivery and/or the Customers failure to provide information.
3. Exposure to and risk of any loss of any Item more than the declared value for the Item shall be borne by the Customer.
4. Twinkle may accept or reject at its complete, unfettered discretion the collection/drop-off of any Item if it is believed to be dangerous, hazardous, or illegal.

The customer releases, indemnifies, defends, and absolves Twinkle, its employees, officers, and affiliates from any and all liabilities to the maximum extent allowed by the law, except in cases directly resulting from the gross negligence or intentional misconduct of Twinkle, its employees, or affiliates. In such situations, Twinkle's liability is limited to a cap equal to five times the charges paid by the customer for the service related to the specific item.

USERNAME AND PASSWORD

Any user log in through an email has a "password" which is determined by the user himself/herself. The "user name" is personal to the user and is unique in the sense that the same "user name" cannot be given twice to the same user or to two different users.

The "password" should only be known by the user. The user can change his/her password at any time. Each user is in charge of selecting and maintaining the security of his/her password.

Twinkle is not liable for any problems which may arise from the use of password.

Twinkle will inform the user about the promotions, which take place in the user’s area and from which the user may benefit, by emails.

Twinkle does not share the user’s information with third-party companies.

For the user to connect to the services, the user must enter his username and password. This process is called "login" to Twinkle Platforms and creates an account upon checkout.

By using this Platform, you guarantee that any personal information provided by you is true, accurate, up-to-date and complete in all aspects and that you will notify us immediately of any changes to your personal information by updating your information as may be required on the Platform or by contacting us. You also agree not to impersonate any other person or entity or to use a false name or a name that you are not authorized to use.

Users’ passwords should be kept confidential at all times and must not be shared or disclosed to anyone. You agree to keep all user names, passwords, IP addresses, and computer names strictly confidential, and You are solely responsible for any liability or damages resulting from your failure to maintain confidentiality of such information. You are also solely responsible and liable for all activities originating on your account or IP address. If you believe unauthorized activity has taken place on your account, you must immediately change your password and notify Twinkle of any such unauthorized activity.

You may not use the Platforms for any unlawful or unauthorized purpose, such as:

• Distributing any unlawful, abusive, threatening, harmful, obscene or otherwise objectionable material that may constitute a criminal offense, result in civil liability or otherwise breaches any laws, regulations or codes of conduct.
• Interfering with any other persons’ use or enjoyment of the Platforms.
• Damaging, disabling, or impairing the operation of the Platforms or attempting to gain unauthorized access to the Platforms or to networks connected to it, through hacking, spoofing or other such similar means.

The data we collect about you

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

• Identity Data includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth and gender.
• Contact Data includes billing address, delivery address, email address and telephone numbers.
• Financial Data includes bank account and payment card details. For transactions with online debit/credit cards, we transmit your entire card information to the appropriate debit/credit card company in an encrypted format with globally accepted rules and applications during order processing. Upon your discretion, we keep a part of your card information in an encrypted format, taking precaution to maintain physical, electronic, and procedural safeguards over your credit card information.
• Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.
• Technical Data includes internet protocol (IP) address, Personal Identifiable Information (PII), your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our platforms.
• Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.
• Usage Data includes information about how you use our platforms, products and services.
• Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

USER INFORMATION AND CONDUCT

Other than personally identifiable information, which is covered under the TWINKLE Privacy Policy, any material you transmit or post to the Platforms will be considered non-confidential and non-proprietary. TWINKLE will have no obligations with respect to such material. TWINKLE and anyone we designate will be free to copy, disclose, distribute, incorporate and otherwise use that material and all data, images, sounds, text and other things embodied in it for any and all commercial or non-commercial purposes.

You are prohibited from posting, uploading or transmitting to or from the Platforms any material that:

• Breaches any applicable local, national or international law.
• Is unlawful or fraudulent.
• Amounts to unauthorized advertising. or
• Contains viruses or any other harmful programs.

You may not misuse the Platforms (including by hacking).

Any comment or feedback that you submit through the Platforms must not:

• Contain any defamatory, obscene or offensive material.
• Promote violence or discrimination or anything that is considered illegal or unethical.
• Infringe the intellectual property rights of another person.
• Breach any legal duty owed to a third party (such as a duty of confidence).
• Promote illegal activity or invade another’s privacy.
• Give the impression that they originate from us. or
• Be used to impersonate another person or to misrepresent your affiliation with another person.

The above list is non-exhaustive. You will pay Twinkle for all costs and damages which it incurs as a result of you breaching this clause.

Twinkle will fully cooperate with any law enforcement authority or court order requesting or directing us to disclose the identity or location of anyone posting any material in breach of the above list.

PROHIBITED ACTIVITIES

You may not access or use the Platforms for any other purpose other than that for which Twinkle makes it available. The Platforms are for the personal use of users only and may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by Twinkle. In case of any prohibited activities committed by the user, Twinkle has the right to suspend, block or terminate the user's account and prevent his access to log in to the service. Prohibited activities include but not limited to the following: criminal or tortuous activity, including child pornography, fraud, trafficking in obscene material, drug dealing, gambling, harassment, stalking, spamming, copyright infringement, patent infringement, or theft of trade secrets; advertising to, or solicitation of, any user to buy or sell any products or services, unless authorized by Twinkle; systematic retrieval of data or other content from the Platforms to create or compile, directly or indirectly, a collection, compilation, database or directory without written permission from Twinkle ; many unauthorized use of the Twinkle services, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email; engaging in unauthorized framing of or linking to the Platforms; transmitting chain letters or junk email to other users; using any information obtained from the Platforms in order to contact, advertise to, solicit, or sell to any user without their prior explicit consent; engaging in any automated use of the system, such as using scripts to add friends or send comments or messages, or using any data mining, robots or similar data gathering and extraction tools; interfering with, disrupting, or creating an undue burden on the Platforms or the networks or services connected to the Platforms; attempting to impersonate another user or person; using the username of another user; selling or otherwise transferring your profile; using any information obtained from the Platforms in order to harass, abuse, or harm another person; using the Twinkle service as part of any effort to compete with Twinkle or to provide services as a service office; deciphering, decompiling, disassembling or reverse engineering any of the software comprising or in any way making up a part of the Platforms; attempting to bypass any measures of the Platforms designed to prevent or restrict access to the Platforms, or any portion of the Platforms; harassing, annoying, intimidating or threatening Twinkle , its employees, agents and/or stakeholders.

Displaying an advertisement, or accepting payment or anything of value from a third person in exchange for your performing any commercial activity on or through the Platforms on behalf of that person, such as posting blogs or bulletins with a commercial purpose; deleting the copyright or other proprietary rights notice from any contribution or Twinkle content; and using the Platforms in a manner inconsistent with any and all applicable laws and regulations or any other suspected malicious activities on the Twinkle Platforms.

CLOSURE OF ACCOUNT

Twinkle may terminate your access, or suspend your access to all or part of the Service, without notice, for any reason or no reason, including conduct that the Company, in its sole discretion, believes is a violation or breach of these Terms, is in violation of any applicable law or is harmful to the interests of another user, customer, recipient, subscriber, a third-party Associate, content or service provider, the Company or its Affiliates.

We will not be liable if, for any reason, all or part of the Service is ever unavailable. We reserve the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Service (or any part thereof), with or without notice. We undertake no obligation to update, amend, or clarify information on the Service, except as required by law.

RESTRICTIONS FOR NON-PERSONAL AND NON-COMMERCIAL USE

You agree that the consequences of commercial use or re-publication of content or information of Twinkle may lead to serious and unlimited monetary compensation that may not be a sufficient or appropriate remedy and that Twinkle will be entitled to temporary and permanent injunctive relief to prohibit such use.

GOVERNING LAW AND COMPETENT JURISDICTION

These Terms shall be governed by and construed in accordance with the laws and regulations of the operating country chosen for delivery of the Order. You agree that any and all claims, disputes, controversies, actions or proceedings relating to, or arising out of, any Order placed, these Terms (including non-contractual disputes) and their interpretation, the creation, production, manufacture, distribution, promotion, marketing, advertising (including oral and written statements), use of, exploitation, or sale of any and all products and services of the Company and its Affiliates, through all merchandising channels, including, but not limited to, the internet, this Platform, telephone, catalog, radio, television, mobile device, social media platforms, and participating retail stores or the Content (collectively referred to as "Claims"), shall be subject to the exclusive jurisdiction of the courts of the operating country on our Platform chosen for delivery of the Order. By way of illustration, if you placed an Order to be delivered within Saudi using the Platforms then the laws of Saudi shall apply and the place for determining the dispute shall be Kuwait.

The Company makes no representation that this Service or the Content is appropriate or available for use in other locations, and access to them from territories where Content is illegal is prohibited. Those persons and entities that choose to access this Service from other locations do so on their own initiative and are responsible for compliance with applicable local laws.

CIRCUMSTANCES OUTSIDE OUR CONTROL

We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under these Terms that is caused by Circumstances Outside Our Control or any third-party.

Circumstances Outside Our Control means any act or event beyond our reasonable control including (without limitation) strikes, lock-outs or other industrial action by third parties, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic, pandemic, or other natural disaster, or closure or failure of public infrastructure or public or private telecommunications networks or any lockdowns imposed by Governmental bodies.

If Circumstances Outside Our Control takes place that affects the performance of our obligations under these Terms:

We will contact you as soon as reasonably possible to notify you and Our obligations under these Terms will be suspended and the time for performance of our obligations will be extended for the duration of the Circumstances Outside Our Control or You may cancel your Order for Products from Twinkle through the Platforms or we may cancel it on your behalf without your prior approval

SEVERABILITY

If one or more provision(s) of these Terms is deemed unlawful, inapplicable void or for any reason unenforceable, then that provision shall be severable from these Terms and these Terms shall nevertheless remain in full force and effect to the maximum extent permitted by law.

PERMISSION

Twinkle grants you permission (which may be revoked at any time at Twinkle’s sole discretion) to view the Platforms and to download, email, share via social networking or print individual pages from the Platforms in accordance with these Terms and solely for your own personal, non-commercial use, provided you do not remove any trademark, copyright or other notice contained on such pages. No other use is permitted.

You may not, for example, incorporate the information, content, or other material in any database, compilation, archive, or cache. You may not modify, copy, distribute, re-publish, transmit, display, perform, reproduce, publish, reuse, resell, license, create derivative works from, transfer, or sell any information, content, material, software, products, or services obtained from the Platforms, except as specifically noted above. Except as specifically authorized by Twinkle, you may not deep-link to the Platforms for any purpose or access the Platforms manually or with any robot, spider, web crawler, extraction software, automated process or device to scrape, copy, or monitor any portion of the Platforms or any information, content, or material on the Platforms. Twinkle reserves all of its statutory and common law rights against any person or entity who violates this paragraph. You may not link or frame to any pages of the Platforms or any content contained therein, whether in whole or in part, without prior written consent from Twinkle. You may become a "fan" of the Platforms or share links to the Platforms via social networking technology reference on the Platforms. Any rights not expressly granted herein are reserved.

INTELLECTUAL PROPERTY RIGHTS

All the content on the Platforms ("Twinkle Content") and the trademarks, service marks and logos contained therein ("Marks") are owned by or licensed to Twinkle and are subject to copyright and other intellectual property rights under international conventions. Twinkle content, includes, without limitation, all source code, databases, functionality, software, website designs, audio, video, text, photographs and graphics. All Twinkle graphics, logos, designs, page headers, button icons, scripts and service names are registered trademarks of Twinkle. Twinkle trademarks may not be used, including as part of trademarks and/or as part of domain names, in connection with any product or service in any manner that is likely to cause confusion and may not be copied, replicated, imitated, or used, in whole or in part, without the prior written permission of Twinkle. Twinkle Content on the Platforms is provided to you "AS IS" for your information and personal use only and may not be used, copied, reproduced, partially or totally, distributed, transmitted, broadcasted, displayed, sold, licensed, or otherwise exploited for any other purposes whatsoever without the prior written consent of Twinkle. Systematic retrieval of data or other content from the Platforms to create or compile, directly or indirectly, a collection, compilation, database or directory without written permission from Twinkle is prohibited.

Provided that you are eligible to use the Platforms, you are granted a limited permission to access and use the Platforms and the Twinkle Content and to download or print a copy of any portion of the Twinkle Content to which you have properly gained access solely for your personal, non-commercial use. Twinkle reserves all rights not expressly granted to you in and to the Platforms and the Twinkle Content and Marks. If you download or print a copy of the Twinkle Content for personal use, you must retain all copyright and other proprietary notices contained therein. You agree not to circumvent, disable or otherwise interfere with the security related features of the Platforms or features that prevent or restrict use or copying of any Twinkle Content or enforce limitations on use of the Platforms or the Twinkle Content therein.

The Twinkle trademark is a registered trademark of TWINKLE. You are not permitted to use it without our approval, unless it is part of material you are using as permitted under these Terms and with the consent of Twinkle

CONTRIBUTION LICENSE

By posting contributions to any part of the Platforms, you automatically grant, and you represent and warrant that you have the right to grant, to Twinkle an irrevocable, perpetual, non-exclusive, transferable, royalty-free, fully-paid, worldwide license to use, copy, publicly perform, publicly display, reformat, translate, excerpt (in whole or in part) and distribute such contributions for any purpose, commercial, advertising, or otherwise, on or in connection with the Platforms or the promotion thereof, to prepare derivative works of, or incorporate into other works, such contributions, and to grant and authorize sub licenses of the foregoing.

Twinkle has the right, in our sole and absolute discretion, to (i) edit, redact or otherwise change any contributions, (ii) re-categorize any contributions to place them in more appropriate locations or (iii) pre-screen or delete any contributions that are determined to be inappropriate or otherwise in violation of this Agreement.

GENERAL LIMITATION OF LIABILITY

LIMITATION OF OUR LIABILITY TO YOU IN RESPECT OF PRODUCTS

For the avoidance of doubt subject to any consumer laws applicable in the jurisdiction in which the Order was placed which must prevail, the total liability to you in respect of the Products supplied to you by Twinkle is limited to the total value of the Products supplied. Any loss or damage must be reported to us within seven days through digital photographs or in person. Further, Twinkle shall have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

LIMITATION OF LIABILITY TO YOU FOR USE OF THE PLATFORMS

With regard to the use of the Platforms, to the maximum extent permitted by the applicable laws, Twinkle, its directors, officers, agents, employees, stakeholders or contractors exclude all responsibility and liability in relation to the Platforms and disclaims all warranties (express or implied) and representations (including without limitation implied warranties of merchantability and suitability for a particular purpose) regarding the use or the results of the use of the Platforms or any linked websites in terms of their correctness, accuracy, timeliness, reliability, or otherwise.

Neither Twinkle nor its directors, officers, agents, employees, stakeholders or contractors will be responsible for errors or misstatements or be liable, whether in contract, tort (including negligence) or otherwise, for any loss or damage howsoever caused (including direct, indirect, consequential, special losses, or loss of profits). Further, neither Twinkle nor its directors, officers, agents, employees, stakeholders or contractors warrant that the functions contained in the Platforms will be uninterrupted or error-free, that defects will be corrected, or that the Platforms or the server that makes it available, are free of viruses or other harmful components.

You agree to release Twinkle its directors, officers, agents, employees, stakeholders or contractors from all claims arising from any statement or representation made on the Platforms. Your sole and exclusive remedy for any claim against Twinkle or any dispute with Twinkle, our affiliates, and their respective officers, directors, employees, stakeholders, or agents of any of them, is to discontinue your use of the Platforms.

We are not liable for business losses. The Platforms are for domestic and private use. Some aspects of the Platform may be dependent upon third party service providers, such as a wireless carrier or social media platform. We do not control such third-party service providers and are not responsible or liable for their acts or omissions. In addition, such third-party service provider may have their own terms, policies, and guidelines. You should become familiar with all such terms, policies, or guidelines prior to using the Service through such third-party service provider. If you use the Platforms for any commercial, business or resale purpose we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

INDEMNIFICATION

You agree to indemnify, defend and hold harmless Twinkle, its parent company, subsidiaries, affiliates, officers, directors, employees, agents, information providers and suppliers from and against all losses, expenses, damages and costs, including reasonable lawyers’ fees, resulting from any violation of these Terms by you, breach of your representations contained in these Terms or any activity related to your account (including infringement of any Intellectual Property Rights or negligent or wrongful conduct) by you or any person accessing the Platforms using your account. This indemnification obligation will continue after you stop using the Service.

DISCLAIMER

The information, content, products, services, and materials available through the Platforms (whether provided by Twinkle, you, other users or other affiliates/third parties), including without limitation, submissions, text, photos, graphics, audio files, video, and links, are provided "as is" and "as available" without warranties of any kind, either express or implied. to the maximum extent permitted by law, Twinkle disclaims all representations and warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, title, noninfringement, freedom from computer virus, and implied warranties arising from course of dealing or course of performance.

DELIVERY TIME

We use Aramex as a shipping courier and shipping time varies on the city. On average shipping time takes from 3 to 10 business days

Riyadh Orders will be delivered during the time specified by the customer at check out.

DATA PROTECTION

Check our privacy policy page